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Nether Street Farm, Nether Street, Rougham, Bury-St-Edmunds, West Suffolk, IP30 9LW
07718 127147 | 01359 272567

Customer reviews of West Suffolk Cars

At West Suffolk Cars we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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West Suffolk Cars

West Suffolk Cars

Based on 143 customer reviews

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  • 5

    The Human Touch

    By Rebecca S on 03 October 2019 | Verified purchase

    Friendly, helpful, patient and open sales. Attention to detail car sold with everything ready for the next 12 months clean and ready to drive away. Great result after the trauma of my accident. Nice local rural sales place, gives the human touch appreciated along with two gorgeous dogs!!

    Reply from West Suffolk Cars on 04/10/19

    Thank you Bex for your lovely review, I'm sure you'll have many years of happy motoring in your Golf Estate, All the best, Mark

  • 5

    Friendly and pleasant buying experience

    By Robert D on 01 October 2019 | Verified purchase

    Mark the owner was extremely friendly and helpful. Car was exactly as described. Test drove the vehicle, and completed the deal and took car away that day. Great service

    Reply from West Suffolk Cars on 04/10/19

    Thank you for your 5 star review Robert, All the best, Mark

  • 5

    Excellent, highly recommended local dealer.

    By Emma P on 17 September 2019 | Verified purchase

    I’m not a ‘car’ person and haven’t changed my car for 10 years. The whole experience was straight forward.Great to deal with; no pushy sales pitch, able to answer any questions that I had. Would highly recommend!

    Reply from West Suffolk Cars on 18/09/19

    Many thanks Emma for your 5 star review, maybe see you before another 10 years passes!! Regards Mark, Owner

  • 5


    By Catherine J on 10 September 2019 | Verified purchase

    We highly recommend West Suffolk Cars; Mark is genuine, friendly and professional. He made the whole process of buying a car very easy and was very helpful. There was absolutely no pressure and the whole process was a pleasure. It's his own business so he is genuinely engaged in wanting to provide a top class service and is very knowledgeable about cars having been in the business for so long. We have been really pleased with our purchase and would go back to Mark first, next time we are looking for a car.

    Reply from West Suffolk Cars on 12/09/19

    Thank you Cat for your review, I look forward to doing business with you in the future. Regards Mark, Business owner

  • 5

    Very happy with our purchase!

    By David F on 22 August 2019 | Verified purchase

    The experience was very pleasant and the sales person was very polite, accommodating and knowledgable about the car we purchased. We’re over the moon with the car which was very well described and presented. We would be happy to buy from this dealer in the future.

    Reply from West Suffolk Cars on 27/08/19

    Thank you David for your reply, I'm happy your over the moon with your Fiat 500, look forward to seeing you in the future. Regards Mark

  • 5


    By Ford C on 26 June 2019 | Verified purchase

    Great service. I hadn't bought a car in 8 years but Mark was very easygoing not pushy and easy to talk to. What was nice is he puts a lot of detail into the ad with a lot of pictures so you don't have to come up with lots of questions. I would definitely recommend to friends and family thanks for the car Markđź‘Ť

  • 5

    Honda CR-V

    By Trevor W on 23 June 2019 | Verified purchase

    Good car no issues very professional trustworthy seller

  • 5

    Fantastic car had fsh and warranty low mileage

    By Adam M on 20 June 2019 | Verified purchase

    Excellent service really nice person felt that we was buying a good honest car

  • 5

    Great experience, h onest dealer, honest car.

    By Jonathan M on 12 May 2019 | Verified purchase

    From initial contact to aftersales queries with our Honda, communication and service was excellent. Mark has a straightforward, easy-going, no-pressure, no-nonsense approach. He made the whole buying process effortless - very reasonable and accomodating - he even delivered the car to help us at a time to suit. Quite unlike any other used car dealer experience - for all the right reasons - wouldn't hesitate to recommend or do business again. Thank you. Jonathan M.

  • 5

    Voltswagon Polo

    By Karen E on 28 March 2019 | Verified purchase

    Very welcoming and knowledgeable, the car was exactly as described in the advert.