Customer reviews of West Suffolk Cars

By Louis P on 19 January 2019 | Verified purchase

Have just purchased a car from this company and can only say we were really impressed. Not only was the customer service of an extremely high level, there was no pushy sales talk, just honest commentary on the car we were interested in. Received a good trade in offer , which was about what we thought it would be. Car purchased, was presented as though it had just come out of the showroom, which we thought was really good. Overall, would buy from them again and will more than likely keep an eye on his stock for the wife. The thing we liked about WSC , was that they came across quite open, and someone you wouldn't mind doing business with again, and he' was only just down the road from us. If you're willing to sell cars from your home address, you have to be pretty confident your customers are happy in the service they get.They install that confidence in you, that you're getting a quality motor. Anyone looking for a good quality, well presented car should give Mark a try. 9/10

By Mark S on 19 January 2019 | Verified purchase

Mark made the entire process from initial call to handover as easy as was possible, I would return to West Suffolk Cars myself and recommend to others!

By Marie S on 02 January 2019 | Verified purchase

We purchased a Volkswagen Polo from West Suffolk Cars. Local to us so was really handy. Great service, great car. Really easy to deal with. I would thoroughly recommend them.

By Neil R on 28 November 2018 | Verified purchase

Great service from start to finish. No pressure selling, open and honest. I dealt with Mark who was very knowledgeable about the vehicle including history and servicing. Fantastic dealer and would recommend to anyone. Very pleased with my purchase.

By Tom B on 28 November 2018 | Verified purchase

Customer service was very good and very friendly. Emails were replied too very quickly and the vehicle itself was prepared very well prior to its collection.

By Richard G on 12 November 2018 | Verified purchase

I was picked up from a local train station as didn't have a car to get to the seller's premises, very friendly & helpful chap, car in lovely, clean condition. Is great to drive and so far all good.

By Harry P on 10 October 2018 | Verified purchase

Im glad i travelled a long way to view this beautiful BMW as i was not dissapointed, Im so happy with my new BMW 320D and i would definitely recommend West Suffolk cars to anyone as its such a friendly atmosphere and he really knows his stuff.

By Matthew B on 08 October 2018 | Verified purchase

Great experience at West Suffolk Cars. No hard sell and a genuine friendly and down to earth salesman. Vehicle was spotlessly clean and priced well and was able to collect the day after test drive. Would definately recommend West Suffolk Cars to anyway looking for a new car. Website is kept up to date with latest vehicles and descriptions are accurate.

By Darren B on 07 October 2018 | Verified purchase

Great car, very reliable. Dealer was professional. Only negative point is that the car could have been a bit cleaner. Highly recommend.

Reply from West Suffolk Cars on 08/10/18

Hello Darren Thank you very much for your review Darren, I'm glad your pleased with the purchase of your Ford S-MAX, I do apologise about how clean the s-max was, as you know we did rush to get it through our preparation process for you so that it would be ready on the Saturday that you wanted to pick it up, but I will mention it to the valeting department to make sure there standards remain high in the future. Many thanks Mark

By Jordan D on 07 October 2018 | Verified purchase

Couldn’t of asked for better, everything was perfect. Nice and friendly and very helpful with the purchase of the car.