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Nether Street Farm, Nether Street, Rougham, Bury St. Edmunds, Suffolk, IP30 9LW
07718 127147 | 01359 272567

Customer reviews of West Suffolk Cars

At West Suffolk Cars we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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West Suffolk Cars

West Suffolk Cars

Based on 120 customer reviews

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  • 5


    By Catherine J on 10 September 2019 | Verified purchase

    We highly recommend West Suffolk Cars; Mark is genuine, friendly and professional. He made the whole process of buying a car very easy and was very helpful. There was absolutely no pressure and the whole process was a pleasure. It's his own business so he is genuinely engaged in wanting to provide a top class service and is very knowledgeable about cars having been in the business for so long. We have been really pleased with our purchase and would go back to Mark first, next time we are looking for a car.

    Reply from West Suffolk Cars on 12/09/19

    Thank you Cat for your review, I look forward to doing business with you in the future. Regards Mark, Business owner

  • 5

    Very happy with our purchase!

    By David F on 22 August 2019 | Verified purchase

    The experience was very pleasant and the sales person was very polite, accommodating and knowledgable about the car we purchased. We’re over the moon with the car which was very well described and presented. We would be happy to buy from this dealer in the future.

    Reply from West Suffolk Cars on 27/08/19

    Thank you David for your reply, I'm happy your over the moon with your Fiat 500, look forward to seeing you in the future. Regards Mark

  • 5


    By Ford C on 26 June 2019 | Verified purchase

    Great service. I hadn't bought a car in 8 years but Mark was very easygoing not pushy and easy to talk to. What was nice is he puts a lot of detail into the ad with a lot of pictures so you don't have to come up with lots of questions. I would definitely recommend to friends and family thanks for the car Markđź‘Ť

  • 5

    Honda CR-V

    By Trevor W on 23 June 2019 | Verified purchase

    Good car no issues very professional trustworthy seller

  • 5

    Fantastic car had fsh and warranty low mileage

    By Adam M on 21 June 2019 | Verified purchase

    Excellent service really nice person felt that we was buying a good honest car

  • 5

    Great experience, h onest dealer, honest car.

    By Jonathan M on 12 May 2019 | Verified purchase

    From initial contact to aftersales queries with our Honda, communication and service was excellent. Mark has a straightforward, easy-going, no-pressure, no-nonsense approach. He made the whole buying process effortless - very reasonable and accomodating - he even delivered the car to help us at a time to suit. Quite unlike any other used car dealer experience - for all the right reasons - wouldn't hesitate to recommend or do business again. Thank you. Jonathan M.

  • 5

    Voltswagon Polo

    By Karen E on 28 March 2019 | Verified purchase

    Very welcoming and knowledgeable, the car was exactly as described in the advert.

  • 5


    By Luke C on 04 March 2019 | Verified purchase

    Mark was very helpful and polite a true and trust worthy chap

  • 5

    First Rate Service from West Suffolk Cars.

    By Louis P on 19 January 2019 | Verified purchase

    Have just purchased a car from this company and can only say we were really impressed. Not only was the customer service of an extremely high level, there was no pushy sales talk, just honest commentary on the car we were interested in. Received a good trade in offer , which was about what we thought it would be. Car purchased, was presented as though it had just come out of the showroom, which we thought was really good. Overall, would buy from them again and will more than likely keep an eye on his stock for the wife. The thing we liked about WSC , was that they came across quite open, and someone you wouldn't mind doing business with again, and he' was only just down the road from us. If you're willing to sell cars from your home address, you have to be pretty confident your customers are happy in the service they get.They install that confidence in you, that you're getting a quality motor. Anyone looking for a good quality, well presented car should give Mark a try. 9/10

  • 5

    Used car purchase

    By Mark S on 19 January 2019 | Verified purchase

    Mark made the entire process from initial call to handover as easy as was possible, I would return to West Suffolk Cars myself and recommend to others!