Customer reviews of West Suffolk Cars

By Denis O on 24 October 2016 | Verified purchase

We bought an Audi from Mark and we have been extremely please by his service. When we arrived at West Suffolk Cars Mark was waiting with a smile and he provided such a stress-free service throughout.

By SARAH R on 29 September 2016 | Verified purchase

We first went to view a couple of cars that we had seen on the website, however as we pulled up they had both been sold! So Mark asked what i was looking for and said he would let me know if anything came in. Within a few days i got a text to say he had a new car coming in and would i like to view. The car was perfect and at the right price too. Fab customer service, he is considerate and fair, I would recommend and will return when i next need a car....hopefully that won't be for a long time yet though!! PS you will need a sat nav to get there!!

By BEVERLEY N on 29 September 2016 | Verified purchase

We have bought two cars from West Suffolk Cars in the last twelve months, both have been good buys. and it's been a pleasure to deal with Mark. Great communication and advice.

By Andrew G on 15 September 2016 | Verified purchase

went and looked at the car it was presented well and was as described, Mark was pleasure to deal with and would recommend Only had the car for about 4 days now but it is lovely.

By Adam H on 09 September 2016 | Verified purchase

West Suffolk Cars Have been the best car dealers I've ever dealt with Dealing with good quality second hand cars they can even source a particular car for you if necessary From the start with a phone call through to the viewing ,test drive to the buying was very smooth sailing No hard sell, plenty of time to look at the car thoroughly , lengthy test drive no pressure at all I found Mark the owner ,very professional, easy going , attentive when needed and happy to oblige (Even when I plugged in the diagnostic machine!) He also went the extra mile and paid for a fault to be sorted after the purchase Now that's a service you don't get from many ! So I for one won't hesitate in recommending them to my friends and family and would make this my first port of call when looking for my next car So if you're in the market for another car . give them a try Thanks Mark for a great car ,it was a pleasure doing business with you

By Katie M on 06 September 2016 | Verified purchase

Fabulous service and fabulous cars :)

By VIV T on 06 September 2016 | Verified purchase

Fantastic service. We can't recommend them enough.

By JAMES L on 06 September 2016 | Verified purchase

We were initially impressed by the range of cars offered by West Suffolk Cars; quality over quantity. Excellent and personable communication made the whole process very straight forward and pleasant. Their knowledge of the vehicle was reassuring too. We are very happy with our purchase and would not hesitate in using them again.

By Brian P on 14 June 2016 | Verified purchase

Friendly good service and a much needed reliable car. Would recommend

By Andrew W on 25 October 2020 | Purchase not verified

After searching for a specific car for my daughter I found the perfect one, spec & colour. There were lots of high quality photos of the car, inside & out. Not being a huge fan of car dealers i had my reservations. However after contacting Mark & viewing the car I was pleasantly surprised. There was no pressure or hard sales. Mark was a genuine, friendly & helpful man. The car was exactly as advertised & all documentation to hand. All in all a very easy process & one very happy daughter. I am constantly looking at his site just in case he gets a high spec Audi A3 for my wife. Thanks again